Jaya Bet's Privacy Policy —
Your Data, Our Responsibility

Welcome to the Privacy Policy of Jaya Bet (hereinafter referred to as "we", "the platform", or "the site"). This policy explains what information we collect when you use the Jaya Bet platform, how we use it, and how we keep it secure.

Jaya Bet is a trusted online gaming platform for Bangladeshi users. We firmly believe that your privacy is a fundamental right, and all our operations are governed by this Privacy Policy.

This Privacy Policy applies to all Jaya Bet services, mobile apps, websites, and customer support channels. It does not apply to third-party websites or platforms.

We collect various types of information to deliver our services on the Jaya Bet platform. Full details are provided below:

Personal Identity Information

• Full name, date of birth, and gender
• Email address & mobile number
• Residential address & district
• National ID or passport number (for KYC verification)

Financial Information

• BKash, Nagad, or Rocket number
• Deposit & withdrawal transaction history
• Payment Methods & Balance Information

Technical Information

• IP address & device type
• Browser type, version, and operating system
• Login timestamps and page visit history
• Cookies & Tracking Data

Gaming Activity Data

• Gaming history, bet amounts, and win/loss records
• Bonus usage history
• Time Spent on Platform

Jaya Bet uses the data we collect solely for specific, legitimate purposes. Each purpose is clearly outlined below:

Account Management

Your name, email, and mobile number are used to create, verify, and manage your account, as well as to secure your login and confirm your identity.

Payment Processing

Your payment information is used to accurately process your deposit and withdrawal requests. It is essential for confirming both the sending and receipt of funds.

Customer Support

Your information is used to help resolve any issues or complaints quickly. Customer service representatives can only access the information necessary to assist you.

Fraud Prevention & Security

Your information is analyzed to detect suspicious activity, prevent multiple accounts, and combat money laundering. This is essential for the safety of all users.

Personalized Experience

We analyse your preferences and playing patterns to tailor relevant bonuses and offers for you. This analysis is fully automated — no one reviews your personal data manually.

Jaya Bet does not sell, rent, or commercially share your personal information with any third parties. However, information may be shared in the following limited circumstances:

Payment Processors

Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, or Rocket. Each provider follows their own privacy policy.

Legal Obligation

Information may be disclosed if we are legally required to comply with a court order or directive from a government or regulatory authority. In such cases, only the specific information requested will be provided.

Fraud Investigation

Information may be shared with relevant authorities to investigate money laundering or other illegal activities. This is necessary to maintain the overall security of the platform.

The Jaya Bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring the site functions properly. They cannot be disabled, as the site will not work correctly without them.

Analytics Cookies

These cookies help us understand which pages users visit and for how long, allowing us to improve the overall user experience.

Preference Cookies

These cookies remember your language, theme, and other preferences so you don't have to reconfigure them each time you visit.

Jaya Bet protects your data using industry-leading security technology. Our security framework is reviewed and updated on a regular basis.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, ensuring no one can intercept your information in transit.
• Two-Factor Authentication (2FA): Adds an extra layer of security at login to prevent account hijacking.
• Encrypted Database: All stored data is kept in encrypted format and is not directly readable.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Access Control: Only authorized personnel may access information on a need-to-know basis.
• Brute Force Protection: After multiple failed login attempts, the account will be temporarily locked.

As a Jaya Bet user, you have the following rights over your personal data:

Jaya Bet retains your information for a defined period, which varies depending on the type of data and applicable legal requirements:

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you.

Jaya Bet is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal information from minors.

• Date of birth is verified at the time of registration.
• KYC documents may be requested in cases of suspected activity.
• If it is found that a minor has opened an account, it will be closed immediately and all associated data will be deleted.

Jaya Bet may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address.
• You will be notified via a pop-up or banner when you visit the site.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the site after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the option to close your account.